Terms of Service

1. Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the Bespoke Mentis website (the "Site") and any services provided through the Site (collectively, the "Services"). By accessing or using the Services, you agree to be bound by these Terms. If you do not agree to these Terms, do not use the Services.

2. Services Description

Bespoke Mentis provides constitutional AI engineering services, including ZAIN Studio, Mentis AI assistant, and related enterprise software solutions. The Site provides information about our services, documentation, interactive demonstrations, and contact mechanisms.

3. Use License

Permission is granted to temporarily access the Site for personal, non-commercial informational use only. This is the grant of a license, not a transfer of title. Under this license, you may not:

• Modify or copy the materials on the Site
• Use the materials for any commercial purpose or public display
• Attempt to reverse engineer any software or systems
• Remove any copyright or proprietary notations
• Transfer the materials to another person or "mirror" the materials on any other server

This license shall automatically terminate if you violate any of these restrictions.

4. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, software, and documentation, is the property of Bespoke Mentis or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws. "ZAIN Studio," "Mentis," "Bespoke Mentis," and related marks are trademarks of Bespoke Mentis.

5. Mentis AI Assistant

The Mentis AI assistant is provided for informational and demonstration purposes only. By using Mentis, you acknowledge and agree that:

• Responses are generated by AI and may contain errors or inaccuracies
• Mentis is not a substitute for professional advice (legal, financial, medical, etc.)
• You should not share sensitive, confidential, or personally identifiable information
• Conversations may be logged for quality assurance and improvement purposes
• Mentis does not establish any professional or contractual relationship

6. Meeting Scheduling

If you schedule a discovery call or meeting through our Site, you agree to provide accurate contact information and attend scheduled meetings or provide reasonable notice of cancellation. We reserve the right to refuse or cancel meetings at our discretion.

7. User Conduct

You agree not to use the Services to:

• Violate any applicable laws or regulations
• Infringe upon the rights of others
• Transmit any viruses, malware, or harmful code
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Services or servers
• Engage in any automated use of the system (scraping, crawling without permission)
• Impersonate any person or entity

8. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. Bespoke Mentis does not warrant that the Services will be uninterrupted, error-free, or free of viruses or other harmful components.

9. Limitation of Liability

IN NO EVENT SHALL BESPOKE MENTIS, ITS OFFICERS, DIRECTORS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), OR ANY OTHER LEGAL THEORY, EVEN IF BESPOKE MENTIS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

10. Indemnification

You agree to indemnify, defend, and hold harmless Bespoke Mentis and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with your access to or use of the Services or your violation of these Terms.

11. Third-Party Services

The Services may contain links to third-party websites or integrate with third-party services (such as Google Calendar, hCaptcha, OpenAI). Bespoke Mentis is not responsible for the content, privacy practices, or terms of service of any third-party services. Your use of third-party services is at your own risk.

12. Privacy

Your use of the Services is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding the collection, use, and disclosure of your personal information.

13. Modifications to Terms

Bespoke Mentis reserves the right to modify these Terms at any time. We will notify users of material changes by updating the "Last Updated" date at the top of this page. Your continued use of the Services after any modifications constitutes acceptance of the new Terms.

14. Termination

Bespoke Mentis reserves the right to terminate or suspend your access to the Services immediately, without prior notice or liability, for any reason, including if you breach these Terms. Upon termination, your right to use the Services will immediately cease.

15. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the state and federal courts located in Los Angeles County, California.

16. Severability

If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary so that the Terms will otherwise remain in full force and effect.

17. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Bespoke Mentis regarding the use of the Services and supersede all prior agreements and understandings.